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SAP Help desk system integration
We designed and implemented a world-wide helpdesk and RMA system for our client in the leading intelligent recognition device manufacturer industry. The system interfaces with the customer's SAP Business One ERP system in order to satisfy the integral needs from all business units. Together with SAP-B1, the system provides the tailored solution for the customer service, warrantee service, repair, billing, reporting, return and shipping accustom to the client's specific needs. It greatly reduces the wasteful email communications among all business units, manually documents and spreadsheets creation. In the meantime, the system orchestrates the workflow among all business units and provides superior service to its customers. It also greatly reduce the waste due to the RMA and repairing process.
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B2C/B2B e-commerce platform
Our flagship product for a major e-commerce cloud computing provider. We have developped this software system for our client from the ground up and in the evolution of version of 11.0. It has been installed on over 100,000 web servers in the cloud with millions of transactions processed daily.
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CRM ( Customer Relationship
Management )The customer is one of the sources of enterprise development, the driving force of development and expansion of the company, is an indispensable resource for a company survived. There are more and more customers with the development of the company. So it's significant to organize and maintains the relationship with customers for a company, especially for air ticketing and travel service companies. we provide service for agents, it's important to provide good customer management. Therefore our solution is mainly for efficiency management and maintenance of relationships with customers.
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Ticket Traveling Industry Solutions
It's more and more difficult for traditional business of tickets and traveling caused by rapid increased services online, and customers want a more reliable and convenient way to get tickets, travel services. The fact is that more and more people tend to choose a more convenient way to get tickets travel, and require these service providers provide more convenient, reliable way to order. Currently more than 90% of major airlines through the agent channel sales ticket, today. Airline ticket direct sale threat to the agency, if the agent can take advantage of the rapid growing online booking system to continue to grow our own strength, it will in future competition in an invincible position.
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ABOUT
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Service Area
Here at Arisity we pride ourselves on providing excellent services that are built upon the foundation of solid team work. Our experiences of collaborating with on-shore business analysts, in-sourcing consulting partners, project managers of our clients, and our off-shore U.S. team ensures that the services we provide are reliable, comprehensive, dynamic, and client-specific.
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Company Profile
Arisity Information & Technology offers cost-effective, reliable, and high quality web-based and business solutions. We are a group of experienced professionals who are committed to providing our clients with the most comprehensive, client-specific, and dynamic services. Our services include but are not limited to software development and consultation of mission critical business software, CRM application, e-commerce software design, system architecture and database design, application integration, and QA. Our goal at Arisity is to enhance our client's business value, productivity, and efficiency. We strive to form long-term relationships with our clients through our pursuit of excellence and customer satisfaction.
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Consulting Service
We are experienced in providing software and database design and architecture services, software development in high availability, mission critical applications and mobile software development. Our experience is exceled in developing integrated software with enterprise software systems and cloud services. We are also experienced in working with on-shore business analysts, project managers from our clients, our US team and from our on-shore in-sourcing consulting partners. Together with our remote IT/database management and remote deployment services, we provide total and reliable solution to our clients.
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Our Team
I love Our Team, because the team lead me to continuous innovation, the courage to open up.
I like Our Team, because the team give me equal, open, friendly, competition and win-win working environment.
I thank Our Team, because team work to help me accumulate experience, growth experience, has enriched my life.Provide analysis report comprehensive.
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